Archive for category Windows

How to fix the issue about the failure of Microsoft Exchange Server Autodiscover

Posted by mcsrainbow in Windows on May 10, 2012

Actually it's very easy.

1. Do a simple test for autodiscover on this page: https://www.testexchangeconnectivity.com
Chose "Office365" - "Microsoft Exchange ActiveSync Connectivity Tests" - "Exchange ActiveSync Autodiscover" - "Next"
Input "E-mail address", "Microsoft Online logon ID"(Same as E-mail address) and "Password" - "Perform Test"

2. Then you can see the details of the failure in the steps.

3. Mostly they're caused by a CNAME issue, if so, just create a CNAME autodiscover.emaildomain.com (if your email domain is @emaildomain.com), then point it to autodiscover.outlook.com.

4. Test again, it should be OK if the CNAME works.

5. BTW, if you have a own Exchange server and not use Office365, you should point the CNAME to your own Exchange server's address.

, ,

No Comments

Fork me on GitHub